Patient Online Access Changes

Medicus Health Partners are fully supportive of providing patients access to their own records, as it can support them to be an active partner in their health.

However, we are keen to do this in a safe and manageable way that protects our most vulnerable patients.

Further to advice received from North Central London Integrated Care Board, Medicus Health partners have decided on an ‘Opt-In’ solution, where each patient can request access to their record, which is then reviewed by the GP practice and screened to filter out any third-party information or other information that could be deemed harmful to the patient.

Patient are encouraged to use the Subject Access Request Form (Click here to download)  to request medical records access. The Site administrators will then coordinate a review of the records and respond to the patient within 28 days.

Polio Booster Campaign

All children aged 1 to 9 years in London need to have a dose of polio vaccine now. For some children this may be an extra dose of polio vaccine, on top of their routine vaccinations. In other children it may just bring them up to date.

The vaccine you are offered will be the right one for the age of your child.

For information on the vaccine, please go to: tinyurl.com/Poliovaccinfo

To book your child’s vaccine, please contact your GP or call 0208 9209615

Covid Vaccination Centre – Carlton House
From 12 September 2022

Open 7 days a week, 9am – 6pm

1st and 2nd doses for aged 5+ years

Autumn Boosters for eligible patients – 65+, Health and Social Care Workers, household contacts of immunosuppressed, at-risk, pregnant, registered carers

Further cohorts to be rolled out

Must be 4 weeks post covid infection for aged 18+
12 weeks post covid infection 5-17

Important Advice to patients to review and update contact details 

Any telephone numbers or email addresses recorded on our system can be used to try and contact you, please make sure we have the correct information and these match any online requests you make. To ensure you don’t miss calls from the practice and your privacy is upheld. 

DID You Know?

Three of Our Branch Sites have merged from the 14th of June 2021 Medicus Health Partners – Curzon Avenue, Dean House and Green Street, have all moved to Medicus Health Partners – Alma Healthcare Centre, in Woodall Road – Please click here for more details.

Notice!

We want to ensure that everyone is kept as safe as possible. If you need to visit the practice in person, please follow social distancing guidelines and do not attend if you have symptoms of COVID-19 or have recently tested positive for COVID-19.

Please remember to wear a face covering if you visit the surgery. Measures are in place to keep you safe from infection even when restrictions are relaxed.

Your general practice team are here for you, continuing to provide services as we have been doing throughout the COVID-19 pandemic.  

• Prioritising delivery of care and services based on clinical needs
• Adding lots of information to our website, so you can get help and advice online at any time
• Set-up a COVID-19 team to help with booking, rearranging appointments and general enquiries – 0208 370 4900 – Please select option 1
• We have lots of enquiries about Vaccine Status for people who need to travel, the NHS App is the quickest way to obtain this, please see our website for further details on how to download this App, together with all the other options this App can offer. Just to confirm this is not the “Track and Trace” App.
• A letter confirming your Vaccine Status can be obtained by calling 119 if you do not have access to online services. Please note GPs are not able to provide any Vaccine Status confirmation.
• The online PATCHs service is a quick and easy way to obtain help, simply log onto our website and click on PATCHS – register for an account and send us the details, this can include, questions about your health, requests for repeat medication, fit notes or requests for appointment.
• For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice 111.nhs.uk
• If you don’t have access to online services or are unable to use them, our phone lines are open from 8am – 6.30pm Monday – Friday – When you phone, you will be asked to provide some information about your healthcare need. This will help the practice healthcare team assess the most appropriate way to provide your care, which may include a face-to-face consultation and ensure it is provided by the most appropriate person.

Welcome to Medicus Health Partners

Medicus Health Partners is the largest GP Partnership in Enfield, delivering services to over 92,000 patients from its 12 locations.  All locations work on the same systems and our patients can access services, attend appointments and get help wherever they see the Medicus Logo. In January 2021 all 15 GP contracts merged and Medicus Health Partners is now fully integrated and operates as a single contract.

Background

Creative planning by a small group of GPs in Enfield who wanted to make a difference, a desire to work together for the benefit of their patients and staff. All having different skills, their surgeries offering different services, looking at innovative ways of bringing care closer to home, offering patients new ways of accessing healthcare to suit their needs and lifestyles was the vision.

In April 2018 their vision came together, and Medicus Health Partners was formed and launched with 11 practices within the Super Partnership, the strength and forward thinking of the partnership attracted other surgeries and in November 2021 there are now 12 surgeries and 34 GP Partners within Medicus Health Partners. The success of the Partnership did not stop there, winning a contract to deliver support services into care homes and work closely with the CCG (Clinical Commissioning Group) and Federation in Enfield to maximise what can be achieved by working together to improve healthcare provision across the borough. In 2019 the contract to deliver SAS (Special Allocation Service) services across NCL (North Central London) was awarded to Medicus Health Partners.

Support for COVID-19 has also been a focus, running the GP Assessment Centre at Chase Farm Hospital and opening one of the 3 Vaccine Hubs  in Enfield at the Carlton House location has given the Partnership a wealth of learning to share with colleagues.

The Partners are proud of the progress so far, but they are not finished yet, they want to make things even better for patients and will be launching new services and adopting technology so patients can choose of how they request and receive healthcare in the future. Our vision is to work with other services to bring even more options closer to our patients.

Medicus Health Partners is also part of  Enfield Unity Primary Care Network, working with other practices in the area to share resources and support our patients.